A great new working experience - Associate Solutions Engineer Genesys Employee Review

5.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Easy going atmosphere, where people are always willing to help where they can. Solid starting pay with plenty of room for growth both vertically and horizontally. The company feels smaller than it is, I rarely feel like a cog in a corporate gearbox. Good access to higher management. Have learned more in the last few months than I would have though possible.

Cons

Currently in the pilot program for new employee program this is occasionally means that things don't always go smoothly. This is being resolved pretty quickly as the program works out kinks. Sometimes difficult to get consistent responses to questions asked of people about what my future, after the program ends, at the company will look like.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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