Trusting Work Environment - Associate Consultant Professional Services Genesys Employee Review

5.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

1. Training curriculum is quite solid and very well organized. 2. Flat hierarchy; it's quite easy to reach out to any one at the company. 3. Colleagues are quite assistive and welling to help. 4. Trusting environment; a one feels trusted to do his work without being monitored all the time. 5. Flexibility; a one can have his own space to work without being surrounded with a few limited options.

Cons

1. I'd appreciate having more personal meetings with the new hires for feedback and improvements, not only through emails. 2. Sometimes, I feel a bit uncomfortable and left-out, especially when the manager is remotely located. Thus, I'd suggest more personal face-to-face meetings to help mitigate this.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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