Positive - Anonymous employee Genesys Employee Review

5.0
Sep 10, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like working at Genesys because of the people I work with. It is a fun atmosphere. Everyone is committed to delivering a great product and the company vision of the future is growth and success. They promote individual growth and help you to do your best.

Cons

Too many emails that don't need to be sent. When their are meetings or conference calls sometimes the communication isn't the best on how to access or their are issues once you are on.

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5.0
Jun 8, 2026
Recommend
CEO approval
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Pros

great place to work at

Cons

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4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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