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      Genesys

      Engaged Employer

      Genesys reviews

      A great environment to work in - Anonymous employee Genesys Employee Review

      5.0
      Sep 22, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great high tech company growing aggressively and hiring high quality people. Environment is fun and I am fairly compensated for what I do. There is a high quality level of people who work here that are vested in making Genesys successful

      Cons

      The organization has grown so fast it's difficult for us to keep up with the group with a strong infra structure. Genesys is trying to hire people to create these strategies and I am confident that they will get there.

      avatar
      Genesys Response
      11y
      Thanks for the feedback. It's true that we are are growing quickly and that does have it's challenges. We are continuing to evolve our infrastructure to support our growth; we appreciate your feedback!

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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