Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Genesys

      Engaged Employer

      Genesys reviews

      Excellent working atmosphere with bright coworkers. - Anonymous employee Genesys Employee Review

      4.0
      Oct 13, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging projects with great support from team members. Excellent technical staff open to innovation. A good combination of dynamic work environment and a stable core team with slow turnover.

      Cons

      Salaries somewhat lower than average in the industry.

      avatar
      Genesys Response
      11y
      Thank you for your honest feedback. We’re proud of our open time off policy. Employees are encouraged to use our open time off policy and take time off as needed. We want all employees to feel open to requesting time off to help achieve a good work/life balance. If you feel hesitant about requesting open time off, please reach out to your HR business partner for tools on how to discuss this with your manager.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      Genesys reviewsGenesys reviews in Daly CityGenesys review