Small company within a bigger company within a bigger company - Anonymous employee Genesys Employee Review

Please note that the group whom I worked for was an acquisition by Genesys, which at the time was itself an acquisition by Alcatel-Lucent. As such, my experience is likely different than someone working in Daly City proper. Our smaller group was fairly stand-alone, having its own product line and to some degree its own autonomy, apart from having to interconnect with the Genesys platform. Within that group there was a lot of emphasis on utilizing current technology, as well as strong teamwork within the organization as a whole (with the notable exception of Sales). Benefits were reasonably good, and the salary was competitive.