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      Genesys

      Engaged Employer

      Genesys reviews

      A great place to work! - Anonymous employee Genesys Employee Review

      4.0
      Nov 17, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are looking for a great opportunity to learn and develop a career is the place to be. I have recently joined Genesys and it feels great to be among smart and motivated people, with a Management team that is attentive to its team and a company which such a remarkable and robust suite of solution!

      Cons

      I don't feel we are kept up to date enough on the company strategy, vision, initiatives from the leadership team.

      avatar
      Genesys Response
      11y
      Thanks for the feedback and it's great to hear your positive observations! We do our best to keep everyone updated via a variety of communication channels i.e. quarterly All-Hands, executive blogs/videos and emails as well as a company-wide weekly newsletter.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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