There is no career development here. But if you are okay with just a job, the environment is quite comfortable. - Software Engineer Genesys Employee Review
Interesting take on customer experience using AI. Good pay for the role.
Cons
Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.