Look at CTO's excuses here in the reviews, Cloud is dead at Genesys - Sales Engineer Genesys Employee Review

1.0
Aug 21, 2015
Recommend
CEO approval
Business Outlook

Pros

If you need to learn how to lie, this one teaches you well. Absolute lack of morals and ethics at this company, if you want to trash your name, come on board.

Cons

CTO and about a dozen people lied about "business edition" cloud at Genesys. The executives mocked technology they got through acquisition, got rid of any one who opposed them from acquisitions, then flopped with their own "in house" product. When someone blew they whistle on major stories told to customers that were lies, that person was fired, and the executives who made this mess are now busy providing software on premise because the cloud bombed so badly. Arrogance abounds. CTO sold MAJOR FORTUNE 500 companies on a cloud product that was vaporware. The cloud product now removed at just about every company that bought it after triple the deployment time stated and the phone wouldn't even ring. Where's the Magic Quadrant on this one?

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

1
See reviews by: Helpful|Rating|Date|All