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      Genesys

      Engaged Employer

      Genesys reviews

      Genesys is a company to build career slowly and complacently - Sr PS Principal Consultant Genesys Employee Review

      4.0
      May 29, 2025
      Sr ps principal consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Flexibility options Excellent leave policies Good learning avenues Flexible technology options to switch

      Cons

      Compensation standard has to be normalised as per market grades

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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