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      Genesys

      Engaged Employer

      Genesys reviews

      Work Life Balance - Senior Network Engineer Genesys Employee Review

      2.0
      May 30, 2025
      Senior network engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits, awesome co-workers and collaboration.

      Cons

      Up to 7 hrs of calls a day leaving not much time to actually perform work and complete objectives due to their interpretation and implementation of agile methodologies. Work life balance was terrible, worked 12 - 16 hr days without much recognition. Constant layoffs.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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