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      Genesys

      Engaged Employer

      Genesys reviews

      Genesys Takes Care of Their People - Solution Consultant Genesys Employee Review

      5.0
      Jun 10, 2025
      Solution consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, management, people, generous time off including Christmas to NYE and Friday's off in August.

      Cons

      They let some good people go in a round of layoffs.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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