Highly rgrettable - Customer Service Representative Georgia Power Employee Review

Management team is awesome and carez

There are not any cons

Due to my experience, I don't have many positive things to say.

Management was not good in this headquarters. I was not very fond of the treatment that the supervisors had towards their contracted employees. I graduated with a high GPA from university and know how to learn. In my first role as a distribution engineer, there wasn't any concrete training available to learn how to start and finish a project from start to finish. I would often reach out to get clarification on many concepts I was unfamiliar with and the feedback I received seemed to be too "exhaustive" for my supervisor to explain. Not only that, but when I sent my jobs for review with the small amount of guidance given, they would belittle my designs due to my lack of knowledge that they chose not to reinforce. In my contracted position, the supervisor over me at Georgia Power held the decision for extending contracts for the contractors. I asked twice if my contract was to be extended in order for me to make adequate plans moving forward should my contract not be extended. Both times that I asked for confirmation, I was told that my contract was going to be extended. However, it wasn't until 5 days that my contract would expire that the supervisor told me that they decided to not extend my contract. It was a humiliating and frustrating experience. I expected more from this company and the people they have placed in positions of power.