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Gerber Collision & Glass

Part of Boyd Group

Engaged Employer

No opportunity for advancement(personal or professional) - Estimator Gerber Collision & Glass Employee Review

2.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

- You can potentially make a really good living - Hours aren't terrible - People are constantly taking time off - Healthcare benefits are solid, but rather costly - There's a ton to learn - Off most holidays - No weekends

Cons

- your ability to make money is largely dependent on things outside of your control(location, managers, techs, customers, ect) - If your decent at your job, good luck getting moving into anything else. - promotions aren't based on merit or seniority - The turn over rate is insane unless your a painter - a few rough weeks in a row can put you in a deep hole(the company offers a minimum base salary with commission, that you payback if your commission sales are lower than the minimum - ie a draw) - constantly change procedures and expectations both from the insurance companies and from corporate/upper managment - To be a successful estimator, you basically need to become proficient at everyone else's job. This responsibility doesn't fall on the managers, it falls on you - dealing with insurance companies and keep update on their ever changing expectations(bad insurance reviewers can make or break each and every job) - a lack of support from anyone above you - typical corporate mindset, you're there to, and expected to make everyone else's paychecks. Your paycheck is the last thing anyone is worried about. - you are constantly asked to shoot yourself in the foot. You get paid on the gross profit of each job, but few things actually help raise gross profit. Most negatively effect it. - Getting blamed for everything...and I do mean everything. - Moody techs. Techs are pampered, and you are nothing. - turn over rate of upper management. There is always someone new coming in with a new and better way of how things should be ran. Some good, most bad. - micromanagment

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Gerber Collision & Glass Response
10mo
Thank you for sharing such detailed feedback. We understand the challenges you outlined and how they affect day-to-day work. Your perspective on advancement, workload balance, and support for estimators is important, and we’ll use it to guide ongoing improvements.

Explore other reviews about Gerber Collision & Glass

5.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Really good work environment and provides a lot opportunity for growth

Cons

Would like to see more opportunities at incentives for the techs work

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Gerber Collision & Glass Response
8mo
Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed the work environment and felt supported in your growth while at Gerber. We also appreciate your feedback regarding incentives for our technicians... this is an area we continue to evaluate as we work to support our teams and recognize their hard work. We wish you all the best in your future endeavors!
2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool shop level people to work with

Cons

Everything. Worked for them for 12 years. Left for 2. Came back in management and was great for a while. Became frustrated as was unable to get rid of people due to hr wanting to give them “more time to fix the problems” . Decided to step down and move closer to home. No one discussed the offer moving back down just ensured me “you’ll make what you need to make”. Currently I am making what I need to make but unfortunately they are taking $500 a week to pay back a “recoverable draw” from 4 years ago when the agreement was struck by the market manager,manager and myself that when my manager was not there I’d run the shop. They are currently stealing my money and all I got was “I know this isn’t the answer you wanted to hear “ they restructured the estimator pay plan and did away with the tier ranking incentive and tied the estimator pay in with management bonuses (they basically make bonuses unattainable). They bank on free labor knowing if you don’t do multiple other jobs that you will not make enough money to survive and hand you a recoverable draw at barely minimum wages. Upper management is completely disconnected from the people that actually care about customers and they cater to insurance companies. One insurance company requires a”first look inspection “ as soon as the vehicle arrives, quotes is 2 separate part quote programs and a guy that used to work for Gerber reviewing our estimates that has a vendetta against us (not sure how that’s not a conflict of interest). Never been the one to die on the “I don’t get paid to write total losses” hill but after being treated the way I am currently with free labor and money being stolen from me it’s starting to get to me.

1
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Gerber Collision & Glass Response
1w
Thank you for taking the time to share your feedback. We're sorry to hear about your experience. We take concerns like yours seriously and encourage you to reach out to Employee Relations or HR so we can better understand and discuss your concerns directly. We appreciate your feedback and wish you the best moving forward.
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