It's an okay job if you need to work from home - Customer Service Representative GetInsured Employee Review

Thank you for sharing your feedback. Since the Open Enrollment period is limited, our business naturally follows a seasonal cycle. To meet the higher call center demands during the fall and winter, we rely on a seasonal workforce. Unfortunately, this also means there’s a ramp-down period after enrollment ends. This seasonal nature is common in industries requiring customer service during peak periods. We aim to be transparent with our seasonal agents, ensuring they understand from the initial interview that their roles are contract-based and conclude after Open Enrollment. That said, we do offer industry-competitive compensation for our seasonal agents, which includes a strong base hourly rate plus commissions. Additionally, high-performing agents are considered for permanent roles depending on company needs. We are incredibly grateful for the hard work and dedication of all our team members, seasonal and permanent alike, in helping consumers navigate their health care options. For those transitioning from GetInsured, we thank you for your contributions and wish you all the best in your future endeavors.