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Girl Scouts USA

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Don't Believe the Hype - Anonymous employee Girl Scouts USA Employee Review

2.0
Jun 10, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Instead of being broke, you receive a paycheck every two weeks.

Cons

1. There was a blatant lack of training and direction for employees. People around the office joked that "I've been here for 3 years now and I'm still not sure what I'm supposed to do". I was frequently told I just have to figure things out on my own. 2. There was no introduction to Girl Scouts or the way they do things. I was escorted to a dirty, jam packed office (it had become a make-shift storage room since the previous person left and no one bothered to clean it out before I arrived) and left to "do my job". 3. When you didn't do your job correctly (despite receiving ZERO direction or a breakdown of how to do things) you get fussed at instead of helped. Supervisors took no criticism and instead blamed you for not figuring it out…0_o 4. IT'S ALL A FACADE! The programs the girls participate in are nothing more than Pinterest ideas with Walmart supplies. Other departments are too stressed to administer quality programs and the girls can come buy what ever patch/badge they want from the office. 5. The "awards" are an absolute joke. No one follows the guidelines and girls who turn in broken sentences, horrid grammar, and elementary projects are given the highest Girl Scout honor (the Gold Award). Employees would rather give out awards than deal with parent backlash despite their daughter's lack of effort. 6. There's no opportunities for advancement. Everyone is on the same level outside of the CEO & COO. 7. HORRIBLE work life balance. You basically work EVERY weekend. 8. In a 2 month span the CEO was fired, the CFO "retired"…, the head of HR "retired"…, the development director took another position, and then the COO was let go as well. There's no upper level management because the all (except those who were fired) secretly disliked their jobs. 9. The board of directors are a bunch of bullies. RUN! RUN FAR AWAY!

Explore other reviews about Girl Scouts USA

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Really enjoyed the experience! Great for students.

Cons

I didn’t think there were many cons

2.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, less hours than a conventional full-time job, good mission (although they're losing the plot with that more recently). Your experience will vary greatly depending on who your direct report is.

Cons

Terrible leadership, staff morale is low and people have complained about the toxic work environment for years to no avail. There is poor communication in regard to organizational changes (which are nearly constant). This business has had incredibly high turnover from the top down for some time now, lots of things fall through the cracks since there is a constant scramble to find staff to complete all of the work that needs to be done. This puts a lot of stress on the staff that actually stick around, their loyalty will only result in menial raises and twice the responsibility. The employee handbook is merely a suggestion to management staff, as the rules are insolvent, unenforceable and serve as nothing but a shield for management. The culture here is "rules for thee, and not for me," favoritism is rampant. Accountability is nonexistent for managerial staff who violate policy or mistreat employees, the org would sooner fire someone before they ever seek to resolve an issue. They have layoffs every 9-12 months or so. If you are looking for a long term position you should probably stay away, this company is likely a year or two away from going belly up if things don't change, but the new CEO just hired several of her friends into C-suite positions so they could siphon money out of the org in its last days, you can check the 990 if you're curious. For a nonprofit that should abide by the Girl Scout Law/Promise they essentially do everything except practice what they preach. They misuse resources, people, finances, relationships and the members they claim to serve, a recipe for disaster for a business model that relies on community and sisterhood.

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