The values are great until you need them - Customer Success Manager GitLab Employee Review

1.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Incredible colleagues, flexible remote work, and a strong product that genuinely helps teams. The open-source mission is inspiring, and day-to-day collaboration with peers can be energizing when management stays out of the way.

Cons

Management culture is toxic and deeply misaligned with the company’s stated values. Gaslighting, favoritism, and lack of psychological safety are common but ignored. Promotions and recognition depend on self-promotion and politics rather than impact or skill. HR protects managers, not employees. Burnout is normalized, and feedback is often weaponized instead of used for growth. The “handbook-first” transparency ends where accountability should begin.

Explore other reviews about GitLab

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I've ever worked for. Strong culture, great leadership, competitive compensation, excellent work life balance, and a genuine focus on employee well being and career growth.

Cons

Fast paced environment and high expectations, but that's part of working at a successful, growing company.

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s very fun at the iffice

Cons

My boss is micro manager and doesn’t know me

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