Product = Great, Remote = Great, Job = NOT great - Strategic Account Leader GitLab Employee Review

3.0
Jun 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Its the world's largest all-remote company. The freedom I had to structure my day will be tough to match anywhere else. Overall the company is loved by it's users and it's a really hot space to be in right now. GitLab moves REALLY fast and the rate of improvement from a product perspective is incredible. From a competitive standpoint there are only 3 major vendors in this market and the other two are publicly traded

Cons

The nature of the solution is so critical that customers and prospects don't change course very frequently. That's great for accounts that already use GitLab and are growing but guess what? All those accounts are already owned by other reps which leaves new arrivals with table scraps. The only people I saw being successful were those with F500 customers which had already committed to gitlab and are now just growing their usage. In short if you don't have a book of business that has a couple large and growing accounts you have a near zero chance at being successful here. I felt like they viewed new AEs as a pipeline generation tool and nothing more

Explore other reviews about GitLab

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I've ever worked for. Strong culture, great leadership, competitive compensation, excellent work life balance, and a genuine focus on employee well being and career growth.

Cons

Fast paced environment and high expectations, but that's part of working at a successful, growing company.

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

OK pay or benefits in the market. Fully remote. Still is trying to frame itself as a big player.

Cons

Leadership went from being collaborative, communicative, and transparent, to being mercurial, secretive, and out of touch with the actual work. OBSESSSES over your AI usage metrics - even if AI doesn't help you and slows you down. The current layoff in progress was communicated poorly and not planned at all. And now they want us to adore the leaders and the company? Cultish vibes. We went from a company that plans ahead to a company that reacts.

5
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