Great tech, tricky sales management - Strategic Account Manager GitLab Employee Review

3.0
Dec 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Tech is really solid, and has a market fit. Large, loyal customer base that is expanding.

Cons

Extremely difficult to get a net new sale to a new client. If they have GitHub already, it's pretty much impossible to dislodge, and that's a majority of potential prospects out there. New CRO is rough.

Explore other reviews about GitLab

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I've ever worked for. Strong culture, great leadership, competitive compensation, excellent work life balance, and a genuine focus on employee well being and career growth.

Cons

Fast paced environment and high expectations, but that's part of working at a successful, growing company.

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

OK pay or benefits in the market. Fully remote. Still is trying to frame itself as a big player.

Cons

Leadership went from being collaborative, communicative, and transparent, to being mercurial, secretive, and out of touch with the actual work. OBSESSSES over your AI usage metrics - even if AI doesn't help you and slows you down. The current layoff in progress was communicated poorly and not planned at all. And now they want us to adore the leaders and the company? Cultish vibes. We went from a company that plans ahead to a company that reacts.

5
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