Unpaid breaks and lunch - Customer Service Representative Globalstar Employee Review

1.0
Jun 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Working at global star is fun. There are a lot of fun people there.

Cons

The problem is that the upper management is not the best and there is no effort to improve that. Recently we were told that we will no longer get paid for the break and that we will have to work full 8 hours, “9 with our unpaid lunches and beaks”. While the current labor practice is that the employees get a paid break, Globalstar made the move to take off this from us and keep us 30 minute extra every day. This decision upset a lot of customer care rep. some already looking for a new job. Furthermore, %90 of the reps live in south shore and spend 2hours a day going and coming back from work. This make us very unhappy and tired, and all these impact the quality of work and customer experience.

Explore other reviews about Globalstar

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Place, good benefits, good people.

Cons

Needs better communication between departments.

1.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits with a quick interview process.

Cons

Strong opposition to AI or looking things up. Outdated network with scary security given the ties with Apple and government. Last minute travel demands and poor communication.

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