Customer Care Rep - Customer Care Representative Globalstar Employee Review

3.0
Aug 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent initial training program - 6 weeks Co-workers are generally helpful and supportive Casual work environment Great benefits Decent pay Interesting to learn about satellite communications technologies

Cons

Management seems directionless Little or no feedback on job performance Conflicting expectations depending on which team lead or manager you ask No training beyond the 1st 6 weeks, even when directly requesting additional training for new/updated products from multiple managers No communication between departments No raises No attempts made for retention of best employees Very much a revolving door for employment Make sure to request the salary you need to live on before being hired, if you ask for a raise managements response invariably is "This obviously isn't the job for you...".

Explore other reviews about Globalstar

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Place, good benefits, good people.

Cons

Needs better communication between departments.

1.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits with a quick interview process.

Cons

Strong opposition to AI or looking things up. Outdated network with scary security given the ties with Apple and government. Last minute travel demands and poor communication.

See reviews by: Helpful|Rating|Date|All