Disappointed - Customer Service Representative Globe Life Employee Review

1.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

You can work from home.

Cons

Once hired, HR becomes an 800#, very impersonal, nobody wants to answer questions, it's impossible to obtain an email or phone number to speak to a designated person. There is no flexibility whatsoever. Managers are on you like a warden. The training is ridiculously intense and rushed. I began getting migraines. You will never be able to take a complete 15 minute break nor a 30 minute lunch because of all the apps you have to change your status in and if you are late to punch in for any reason, you will be called out. You will be docked. You cannot apply for a different role until you've been in your role for over a year, you have to stay in the same dept.

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Globe Life Response
4mo
We are sorry the position was not a good fit, but we wish you the best going forward. Thank you for your feedback.

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5.0
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CEO approval
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Pros

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Cons

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3.0
Jun 12, 2026
Recommend
CEO approval
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Pros

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Cons

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