This company is one of the best things to happen to me - Advanced Technical Support GoDaddy Employee Review

5.0
Aug 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Excellent PTO, employee appreciation outings paid by company, focus groups for marginalized groups that are employee led, contests with amazing wins (once sales was competing for the company to pay their rent/mortgage for a year). The best by far is the ability and encouragement to help grow the company in the direction you think is best. I personally got to help oversee a new service, first as a special project, and see it grow and develop into my new job role, one that didn't exist prior to me helping create it.

Cons

Call centers are by nature stressful, and the calls you get can be unpredictable. How cared for you feel can vary from sup to sup. Many tools are old and outdated, and that can be frustrating.

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GoDaddy Response
6y
Thank you so much for sharing your experience and an even bigger thank you for taking on special projects outside of your normal job function and helping us grow as a company. We appreciate your hard work and diligence. We hope you're enjoying your new role and know that we value all of the work you do!

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work and balance was nice

Cons

low engagement / communication with team

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cool people (not including leadership)

Cons

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

2
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GoDaddy Response
2w
Thank you for sharing your experience. Hearing from someone who spent more than five years with GoDaddy is important to us, and we appreciate you taking the time to share your perspective. The concerns you've raised, particularly around consistency in how policies are applied and oversight of partner operations, are not things we take lightly. We do review and share feedback like this with the appropriate leaders and teams. Perspectives like yours help inform the conversations and actions that support our ongoing efforts to improve. If you witnessed behavior that you believe did not align with our values or standards, we encourage you to share those concerns through our 24/7 Ethics Helpline. We are committed to taking all reports seriously, conducting thorough reviews, and taking appropriate action.
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