Used to be a great company until senior management changed. - Inbound Sales GoDaddy Employee Review

2.0
Dec 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits of this company would be events, free snacks and drinks only.

Cons

GoDaddy once had technically minded agents that would care about the customers, but seems they have just filled these gaps with sales agents that only know what the product is and not why the customer would need it or what they could achieve with it. I was pushed into a role I did not want as my old job was shared out across all teams (before moving overseas). Correct training was not provided for my new role, my training consisted of me showing the other agents how to do my old job before getting back on the phone, learning nothing of the outbound role. The company hired 100's of new employees to a role that has no stability and placing agents on a personal improvement plan just for having a bad month. It amazes me how a company can spend so much on pointless events, drinks and snacks but will move inbound roles overseas because it is cheaper. If you're not in the right team the environment can be very toxic.

Explore other reviews about GoDaddy

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work and balance was nice

Cons

low engagement / communication with team

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cool people (not including leadership)

Cons

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

2
avatar
GoDaddy Response
2w
Thank you for sharing your experience. Hearing from someone who spent more than five years with GoDaddy is important to us, and we appreciate you taking the time to share your perspective. The concerns you've raised, particularly around consistency in how policies are applied and oversight of partner operations, are not things we take lightly. We do review and share feedback like this with the appropriate leaders and teams. Perspectives like yours help inform the conversations and actions that support our ongoing efforts to improve. If you witnessed behavior that you believe did not align with our values or standards, we encourage you to share those concerns through our 24/7 Ethics Helpline. We are committed to taking all reports seriously, conducting thorough reviews, and taking appropriate action.
See reviews by: Helpful|Rating|Date|All