Overall great place to work - Technical Support Engineer GoDaddy Employee Review

4.0
Sep 2, 2020
Recommend
CEO approval
Business Outlook

Pros

There was a clear employee development map so it was clear if you do well what is the next position and promotion you are aiming for. Great working environment.

Cons

Same as it is in most of the biggest companies some of the internal processes could have been shorter and smoother so the overall task to be completed faster.

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GoDaddy Response
5y
We had similar thoughts. So we decided to make a few changes to tighten up our pipelines. Wish us luck and thank you so much for sharing your experience!

Explore other reviews about GoDaddy

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work and balance was nice

Cons

low engagement / communication with team

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GoDaddy Response
1d
Thank you for sharing your experience as an intern at GoDaddy. We appreciate your feedback on team engagement as we continue working to create a collaborative environment for all employees.
2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cool people (not including leadership)

Cons

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

3
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GoDaddy Response
3w
Thank you for sharing your experience. Hearing from someone who spent more than five years with GoDaddy is important to us, and we appreciate you taking the time to share your perspective. The concerns you've raised, particularly around consistency in how policies are applied and oversight of partner operations, are not things we take lightly. We do review and share feedback like this with the appropriate leaders and teams. Perspectives like yours help inform the conversations and actions that support our ongoing efforts to improve. If you witnessed behavior that you believe did not align with our values or standards, we encourage you to share those concerns through our 24/7 Ethics Helpline. We are committed to taking all reports seriously, conducting thorough reviews, and taking appropriate action.
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