Great Company Great Benefits - Senior Software Engineer GoDaddy Employee Review

4.0
Nov 27, 2015
Recommend
CEO approval
Business Outlook

Pros

- Great Benefits - Great Atmosphere - Company cares about its employees

Cons

- Management cares more about getting features to production quickly without properly building backend infrastructure that leads to future issues that when they come up they ignore.

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GoDaddy Response
10y
Thank you for posting about the positives you’ve experienced at GoDaddy and for calling out the need to balance launching new features while investing in the underlying architecture and infrastructure to be able maintain and improve those products over time. As a senior leader in our product organization, I ask the engineering teams to plan out investments in the platform, e.g., set aside sprints to move to the latest version of Ruby, build a service that can be reused by others instead of a quick fix, and to work with their product management peers to build roadmaps that include both new features and code base health. That balance is hard to achieve and needs constant attention to stay centered. A great example of that balanced roadmap would be Workspace email where the team has worked almost exclusively the past three years on the underlying code, networking, database and storage capabilities to improve reliability and performance for our millions of customers. We also have been shutting down older products and migrating customers to newer versions to lessen the load of legacy products and improve the customer experience. I’d ask that if you see decisions that don't balance current and future needs well to please ping me (steven@godaddy.com) so we can talk about it and decide what to do differently.

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5.0
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Pros

remote work and balance was nice

Cons

low engagement / communication with team

2.0
Jun 22, 2026
Recommend
CEO approval
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Pros

Great benefits, cool people (not including leadership)

Cons

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

2
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GoDaddy Response
2w
Thank you for sharing your experience. Hearing from someone who spent more than five years with GoDaddy is important to us, and we appreciate you taking the time to share your perspective. The concerns you've raised, particularly around consistency in how policies are applied and oversight of partner operations, are not things we take lightly. We do review and share feedback like this with the appropriate leaders and teams. Perspectives like yours help inform the conversations and actions that support our ongoing efforts to improve. If you witnessed behavior that you believe did not align with our values or standards, we encourage you to share those concerns through our 24/7 Ethics Helpline. We are committed to taking all reports seriously, conducting thorough reviews, and taking appropriate action.
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