Such an incredible opportunity - Customer Success Manager Gong Employee Review

5.0
Apr 9, 2021
Recommend
CEO approval
Business Outlook

Pros

- Extremely supportive managers - You work with really intelligent, top-notch, world-class people and are never the smartest in the room - Really collaborative and supportive team members - Best onboarding experience even though we are remote - Amazing benefits (2 days off at the beginning of each quarter, and unlimited vaca which is sometimes hard to find in CS), super fun team + ERG events - The product speaks for itself- customers love you - Gong is growing FAST - tons of room for growth and opportunity - Everyone (managers included) embraces feedback, vulnerability, and becoming better and always growing. (Huge growth mindset culture) - We're encouraged to always step outside of our comfort zone and think about if the processes we have are best serving our customers

Cons

-Don't feel as connected as I could to team members because I onboarded remotely, but that's not really Gong's fault

Explore other reviews about Gong

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great product

Cons

Coaching and onboarding could be buttoned up a bit more from leadership

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work at, it's definitely hard work but it's worth it on a sales and monetary perspective.

Cons

You wear a LOT of hats and have a ton of responsibilities.

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