Pros
- Very strong Leadership to execute against a huge vision ($7B valuation, and we're just getting started) - Very attentive to employee feedback around processes, product, etc - Executing against big diversity initiatives across gender and racial lines, creates advocacy groups internally to support BIPOCs, LGBTQ, etc - NPS consistently in the 65-70+ range, never seen so many "raving fans" email our company saying how much they love our product, net dollar retention is top tier - Lots of opportunity to develop career and funnel into different functions (e.g. plenty of examples of SDR > CSM, CSM > Product Marketing, Promotion to management, etc) - Huge focus in skill development via regular training sessions - Global workforce with huge focus in EMEA - Most fun, high performing team I have ever worked with -- never seen an entire organization encourage and celebrate their teammates successes before Gong
Cons
- Work life balance was an issue thru Covid (via employee feedback survey) -- Gong responded quickly by re-evaluating aspects of roles that could be managed by different teams (or created new roles) to reduce workload, instating mandatory time off after quarter ends, and encouraging reps to be diligent around taking much needed PTO - Very fast-paced start up environment, eg. changes in processes, product development is unprecedented (as we should be practicing what we preach using Gong) -- all requires a nimbleness to change and adapt to steep learning curve - Very competitive workforce with so many high performers (e.g. my entire team over performed on their goals last year), so Gong does their best to recognize individuals and the broader team with shout outs, awards, rewards/spiffs, etc