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      Gong

      Engaged Employer

      Gong reviews

      Good Company - Customer Success Manager (CSM) Gong Employee Review

      4.0
      Sep 27, 2023
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive environment, diversity, 100% remote in the CSM role

      Cons

      Pay wasn’t as much as other CSM roles with similar experience.

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      Gong Response
      2y
      Thank you for your feedback! We are glad to hear you felt supported at Gong. We are committed to continuously improving employee experience and appreciate your input. If you have anything else to share, please reach out. -Laura Wilson (Interim CPO)

      Explore other reviews about Gong

      5.0
      Jun 30, 2026
      Sr sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and great product

      Cons

      Coaching and onboarding could be buttoned up a bit more from leadership

      5.0
      Jun 16, 2026
      Senior commercial ae
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing company to work at, it's definitely hard work but it's worth it on a sales and monetary perspective.

      Cons

      You wear a LOT of hats and have a ton of responsibilities.

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