Great Product - Rough Times in the Sales Org - Account Executive Gong Employee Review

2.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

- Incredible product, supportive and engaged CEO and CPO, and great people that build products. - Our product team really listens to our customers and makes changes - I've never been at a company that hits roadmap targets so well.

Cons

- Others have touched on this but the leadership changes have been difficult. It is common for ICs to have multiple managers over the course of a few months. - Pipeline reviews on an almost daily basis for large deal sizes that can take multiple months to close and pressure to move those deals into further stages when they are actually not ready to be moved. - There are large pay discrepancies. People are leaving Gong for other orgs where they are getting paid more. - One of Gong's operating principles is "No Sugar." In the past 6 months, leadership has not wanted to hear No Sugar feedback from ICs. When ICs speak up - they are met with hostility when there used to be a lot of support and transparency. - As Gong competes with Outreach, SalesLoft, and Clari - there is not a lot of internal support to truly enable sellers to compete with those solutions - particularly in the Enterprise where those tools are deeply embedded and we need to rip/replace. - Diversity and Inclusion is still a struggle - Gong has always had a somewhat "sales bro" culture. They could use more women and more cultural diversity in leadership roles - particularly in the sales org - from the Executive Team down

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Gong Response
2y
It’s great to read your positive sentiment about our people, products, and innovation; however, hearing your feedback about leadership changes, compensation, and DEIB was difficult. As we look to expand globally, we have hired additional leaders, and while that can equate to change, it’s a natural part of evolution, and we are excited about the growth that lies ahead. Transparency and belonging are fundamental to our culture. We strive to create an environment where every team member can openly share feedback, is encouraged to be themselves, and is empowered to succeed. We regularly benchmark salaries against market data to remain competitive and adjust accordingly when needed. It's our priority to fairly reward our employees for their contributions; I apologize if that wasn't your experience. - Suni Lobo (CPO)

Explore other reviews about Gong

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work at, it's definitely hard work but it's worth it on a sales and monetary perspective.

Cons

You wear a LOT of hats and have a ton of responsibilities.

5.0
May 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong leadership Great people, and product

Cons

None that I can think of

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