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A caring work enviornment with a lot of beurocracy - Anonymous employee Good Samaritan Employee Review

3.0
Feb 16, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(I am a former National Campus employee) The work environment is filled with caring people in an environment that is open to discussing faith and worshiping together. The best part of working at the Society, for me, was the organization's mission. Your work helps impact the care of older adults and their families who are trying to balance and navigate the changing health of their loved one.

Cons

There is a lot of red tape. Employees aren't empowered to make decisions. Instead, a lot of upper management gets involved in making a lot of big and small decisions that make the whole organization move slowly. The company was also experiencing a financial crunch when I was there and it was very stressful. We were already doing more with less, but then it became do more with even less.

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Good Samaritan Response
10y
We like getting your advice, especially as we are working on the Gallup Employee Engagement surveys and involving employees in these follow-up discussions. We are always open to feedback, and that leads to better understanding and making specific efforts to our working environment. Each department is involved in setting goals using the Gallup Employee Engagement results as we all want to be able to make an impact. Especially, as you mention what we do at the National Campus in directly to support the field locations who provide the care to seniors in our varied communities.

Explore other reviews about Good Samaritan

5.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people at this company

Cons

Low pay for this company

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Good Samaritan Response
1y
Thank you for your review! We're glad to hear you value the people you work with—that's something we take pride in. We appreciate your feedback on pay and continue to evaluate ways to stay competitive and support our team.
1.0
Apr 19, 2025
Recommend
CEO approval
Business Outlook

Pros

401K Options available to employees

Cons

Management - violate HIPPA in regards to background checks of caregivers. Numerous times caregivers are laughed at and made fun of. Several instances where management in staff meetings belittle and make fun of how GS is manipulating caregivers at the lowest pay to take shifts or they threaten their job is at stake. Management engage with staff gossip of other staff and violate HIPPA of several employees with disabilities and share with others staff special arrangements. HR - violate HIPPA by sharing personal detailed information regarding caregivers disabilities and background checks to management. Management have been overheard laughing at caregivers who have come back with disabilities or background check results and shared in staff meetings HIPPA protected information with all. Management have withheld pay and try to get away with not paying caregivers hours worked to save on budget. Tell them they can't be paid if they did not log in, despite them working the hours or having difficulty signing in. Management accepting gifts from clients and allowing other staff to take gifts from clients despite it being against policy and a manipulation towards client trust. Threats from management and abuse of power when staff whistleblow to clients what is going on or when staff share with upper management. It is always best to record to protect onself due to retaliation based on lies.

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Good Samaritan Response
1y
Thank you for your feedback. We take these concerns very seriously. Respect, confidentiality, and ethical conduct are core values we strive to uphold at every level. Your comments have been noted and will be shared with the appropriate teams to ensure that any necessary actions are taken. We encourage anyone who experiences or witnesses behavior that violates policy or ethics to report it through the appropriate channels so it can be addressed properly and thoroughly.
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