Most unprofessional company I have ever worked for. Terrible communication, Avoid. - Designer GoodRx Employee Review

1.0
Nov 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Started off really great, Was treated with respect as a freelance part-time employee. Communication was easy and smooth....until the last couple of months.

Cons

I was working a steady 15-30 hours a week with GoodRx and one week they stopped giving me work and stopped being responsive. I had to continuously ask if there was work and kept getting the answer "it may be slow this week". Slowly they started taking off of project management sites, again, without any clear communication. I was told I was going to be taken off the company email, just beacuse they are "simplifying". I was committed to working part-time hours and was receiving stable part-time income. I felt very disrespected as I was not communicated to about my position no longer being needed, as I slowly got more and more into debt from lack of communication and a month of no work. I started out at GoodRx very excited and happy to be part of the company, telling family friends all the great things. Unfortunately ended with a sour taste in my mouth and would not recommend anyone support the company any longer.

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GoodRx Response
8y
Thank you for your feedback as well as for taking the time to discuss the specifics with me on the phone. We have taken your comments to heart and will continue to improve our process and communication.

Explore other reviews about GoodRx

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great space to learn, encouraged learning from mistakes, great overall positive attitude and collaboration amongst eng and non-eng co-workers

Cons

Started to feel more of a company that started prioritizing profits and started to think of several products to ship out without much support for the reason or long term support to improve the products.

1
4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation and benefits. Extreme work flexibility. Mission driven work where you know your directly helping Americans access important health care. Company is taking a great measured approach to AI adoption.

Cons

GoodRx is an established dominant player in the prescription drug space and is starting to flounder a bit in the face of stiff, more digital first, competition. Unclear what the future holds and this is reflected in the stock price. As such project direction can be a bit vague. Similarly a long history of tech debt, further muddled by HIPAA requirements, can make product development painful.

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