Inspiring workplace with great people - Senior Director, Customer Experience GoodRx Employee Review

5.0
Oct 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Great people, good company culture and values. Making a dent in the healthcare space is inspiring and exciting. Amazing engineers and technical teams. I'm constantly learning and challenged and feel like I've always got something interesting/worthwhile to work on.

Cons

It can be difficult to get things done due to conflicting priorities but that happens at most companies. Engineering/Product alignment could be better and engineering development practices/methodologies could be cleaned up. We should aim towards finding people that care about the work we do, and not just the flexible work policies. I do feel like we're hiring too fast sometimes.

Explore other reviews about GoodRx

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great space to learn, encouraged learning from mistakes, great overall positive attitude and collaboration amongst eng and non-eng co-workers

Cons

Started to feel more of a company that started prioritizing profits and started to think of several products to ship out without much support for the reason or long term support to improve the products.

1
4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation and benefits. Extreme work flexibility. Mission driven work where you know your directly helping Americans access important health care. Company is taking a great measured approach to AI adoption.

Cons

GoodRx is an established dominant player in the prescription drug space and is starting to flounder a bit in the face of stiff, more digital first, competition. Unclear what the future holds and this is reflected in the stock price. As such project direction can be a bit vague. Similarly a long history of tech debt, further muddled by HIPAA requirements, can make product development painful.

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