Stay away. Or run and never look back - Software Engineer GoodRx Employee Review

1.0
Dec 31, 2023
Recommend
CEO approval
Business Outlook

Pros

- goodrx actually helps a lot of people to save on pharmacy prescriptions; - some good people to work with, but it is an exception from the rule rather then being a rule; - ok salary. Ok stock options package.

Cons

- constant stress.No planning and strategy from management and leadership. Q3 2023 planning started in July and ended in September. Should I say more? - culture: very egocentric ignorant and unprofessional. I want to specifically highlight Benefits team and Data team leadership who are the champions in these. - benefits: One have to constantly guess how benefits work. Benefits team doesn't respond to questions. There's no up to date faq about the benefits and processes. There's no dedicated slack channel for such questions. Some random unorganized Dropbox folders with outdated information is not the way it should be working. Migration from one benefits provider to another is a nightmare. No clear guidelines or information on what to expect; - no commuter benefits (pre tax employee contribution doesn't count) even though company requires to work 2d/week from the office; - bad vision and dental benefits. They are part of medical and a lot of providers do not take them; - you know that company is going down when they switch to workday recruiting software instead of other much better alternatives and they put it as a big win; - you know that company is going down when they hire more VPs of "nothing" rather than professionals to do the job; - disorganized re-orgs happen here from time to time. Some teams are being renamed and thrown under different verticals each year. Silent layoffs happened in 2023 where one team was completely disbanded in a few rounds. - some people are being held here not for their experience or work results, but for their physical traits, since company is trying to look good on public by following the modern hiring and twitter trends. I do not know how these people got their job, because they definitely do not have enough skills to perform it, but they are constantly being kept or shuffled between the teams to keep some diversity or other statistics numbers in place; - Data team headcount distortion towards one national group is bothersome. No diversity here; - no outings or budgets for events or activities. At least almost none in data team. I've heard from ex co workers (who are still there after I left ) that they had onsite in the head office during Halloween and it was the cheapest possible dinner during the most improper time possible. Where all money go - no clue. - too many contractors. Like way too much. The problem is not in contractors though, but in the way the company treats them and they way they assign such resources. There are some teams that have no internal knowledge left since contractors come and go. - one sided performance review process. One cannot review her/his managers. No peer review. Peer feedback is optional and doesn't count as part of the performance review. Process is prone to discrimination and personal opinions of "so called leadership", rather than to be based on actual performance. - Santa Monica office is great. Great snacks selections. Barista on site. SF office: snacks selection is very limited; coffee is like in prison; fridge constantly doesn't have half and half or creamer for a coffee; restroom is overcrowded since it is shared with other companies; - monitors are from 2010 (chairs and tables good though) in both offices (sf and sm) . No way you can get a decent mouse or keyboard here, you have to deal with outdated and uncomfortable devices . Management or leadership doesn't care about employees well-being by being cheap and treating individual contributors as slaves - problems with licences: Not enough zoom licences , not enough ide licences (I had to wait 2 months before they approve since they used all their licence seats), constant cutting down on software we need to do our job (like datadog logging,.etc) - this is the first company in my experience which sells swag to their employees. They give you one T-shirt and hoody when you join, but after than no way they will never provide a new one. Recently they announced a big new swag collection or something and the only way to get it is to buy it. Really? So cheap and stingy. - rto requirements that do not make any sense since a lot of people are still remote. People have no one to work with (in person) in the office but they are still required to go to the office.

Explore other reviews about GoodRx

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great space to learn, encouraged learning from mistakes, great overall positive attitude and collaboration amongst eng and non-eng co-workers

Cons

Started to feel more of a company that started prioritizing profits and started to think of several products to ship out without much support for the reason or long term support to improve the products.

1
4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation and benefits. Extreme work flexibility. Mission driven work where you know your directly helping Americans access important health care. Company is taking a great measured approach to AI adoption.

Cons

GoodRx is an established dominant player in the prescription drug space and is starting to flounder a bit in the face of stiff, more digital first, competition. Unclear what the future holds and this is reflected in the stock price. As such project direction can be a bit vague. Similarly a long history of tech debt, further muddled by HIPAA requirements, can make product development painful.

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