Stay away, very racist environment - Operations Supervisor Goodwill Employee Review

1.0
Jun 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Their mission is to keep people working through donations, they do that! they do give people an opportunity to work

Cons

Upper management has NO clue how to run this operations. NONE of their location are in compliance with local and state laws. they refuse to end the work assignments of anyone, because they are a non profit and don't pay unemployment taxes, so they take a big hit when someone files for unemployment..there operation in Newcastle is nothing more than a landfill. One of the most unsafe places I've ever worked. They have people running their GRC operations that is at the very minimum plays favorites and at worst is racist.they are only out to make themselves look good to the CEO.

Explore other reviews about Goodwill

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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