To many chiefs, not enough Indians - Store Associate Goodwill Employee Review

2.0
Nov 7, 2016
Recommend
CEO approval
Business Outlook

Pros

They have a great mission plan. Helps out their community. Great career resources at Job Link Centers. Always changing stuff up.

Cons

I have been told I don't work for Goodwill that I work for the managers at the store per the managers. High turn over rate at our store. Unhappy employees. Low pay, overworked, and not uplifting environment. Always walking on egg shells.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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