This place will eat you alive - Anonymous employee Goodwill Employee Review

3.0
Feb 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's a lot of good reasons to work for Goodwill. You get to work for one of the most effective nonprofits in the business, work on big and important projects, and often work with really smart people.

Cons

Goodwill, like most nonprofits, is perpetually understaffed. Unlike most nonprofits, Goodwill has no excuse for being understaffed, as there is a bottomless well of grant opportunities, but the vision for that is very limited. Being understaffed means that you will constantly have work added to your work. When that happens, your work will suffer. Managers will tell you that you need to focus on your core work, so you do, and then they ask why you are not involved in various other working groups and side projects and on and on, so you join one of those various working groups and side projects. Then the managers question why your core work is suffering. Burnout is very high.

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5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Great support.

Cons

No cons that I can think of

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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