Do not work in a Goodwill Store unless it's your last option. - Anonymous employee Goodwill Employee Review

2.0
Oct 21, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They do some charitable work that help out people throughout the area. You can be hired on here if you have a criminal background. You can move up if you stick around longer than everyone else. Not worth sticking around however because the pay is horrible for everyone.

Cons

The pay is terrible at every level. The employee turnover rate is the highest I've ever seen. Everyone is constantly afraid they will get fired, from managers on down. Nobody has the authority to do anything. Everyone is so afraid of doing something wrong no one ever takes responsibility for anything. The customers are horrible. Be prepared to clean up excrement from the changing rooms and haggle over a toy selling for a dollar.

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CEO approval
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Pros

Great place to work. Great support.

Cons

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1.0
Jul 16, 2026
Recommend
CEO approval
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Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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