Pros
The mission, in theory, is good. But each location is autonomous and left to carry it out how they ‘see fit’.
Cons
-Claim to help people get to work but then pay retail workers $10, while senior execs make considerable ($XX,XXX) bonuses annually based on their back breaking work (this is very public info on their 990 forms that can be found on regional specific websites). -Management is very political and if you don’t play the game, you should expect to be taken advantage of. Favoritism and double standards are rampant. -They care more about ranking amongst other Goodwill branches and about the numbers than improving life for employees. I.e. Wanting to ‘serve’ X amount of people, but then buying numbers from partner organizations under the guise of ‘sponsorships’ and using that personal info to count people who have never used the services as served. -Lack of ethics, lack of respect, organizational transitions every 6 months to run after some new initiative and then change it 2 quarters later.