Work environment - Medical Records Associate Goodwill Employee Review

3.0
Feb 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Easygoing work requirements, fast-paced but do-able, kind people work there, great benefits, day shift and night shifts available. Very young to very old. Great last job before or after retirement.

Cons

Coworkers can be gossipy, somewhat hostile, supervisor immature, favorites are personal with supervisors (division between employees), cliquish..etc. Not for the ambitious. Only lower level job movement is offered, mainly customer service, call center and land scaping. There are management preparation classes, but finishing is not a step closer to moving up. Nepotism and favoritism are big issues. It is rare for hardworking people in contract services to move up to better positions. Privacy with disabilities (Abilityone) is also an issue.

Explore other reviews about Goodwill

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the pay

Cons

Nothing bad to say about it

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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