ILL-will is more like it!! This is the modern-day version of the poor-house. - Sales Associate Goodwill Employee Review

1.0
Mar 20, 2013
Recommend
CEO approval
Business Outlook

Pros

When I was there, before the rules against talking to anyone had been installed, there was a good relationship with a lot of the regular customers and co-workers, a nice little community vibe, as long as you werent on shift with one of the managers-from-hell.....and if you are a thrift-lover, dealing with that kind of merchandise can be a lot of fun. Your shifts were regular shifts, not all over the place.You had 40 hours, period. Not great if you want only part-time, but at least you knew where you stood.

Cons

Oh, where oh where do I start. Im a hard worker, and no dainty flower, but jeez, this place WORKED YOU TO DEATH. I had actual injuries from the amount of slave-driving, and I've worked a lot of very physical jobs.There was an insane obseesion with "sweet-hearting"(giving "special" prices to your pals or family, or ethnic group-upper management openly discriminatory to hispanics, btw)and "stashing"(putting away something you liked for yourself in a less conspicuous place for later), a ton of rules, too many to even name here, to pre-punish employees for everything from not having enough back-breaking work cranked oput of you per-minute to where you were allowed to sit at lunch in case you were trying to steal from thier incoming donations....thats the tip of the iceberg...they were successfully sued for sexual harrassment the year I was there...(it was in uppper management, no less)...trust me, this is the like something from cool-hand luke and in NO WAY is there to help the disadvantaged or differently-abled amongst us, as one of the more hones mangers pointed out this job would KILL an actual disabled person in less than a week. I cant comment on how this store operates in other locations, with different regional management, but I find it hard to imagine there isnt much of the same problems to some extent everwhere. Goodwill exploits, not enables. I havent mentioned all the many things that were wrong with this place, but frankly, its too upsetting to revisit in full detail! oh, did i mention that it is minimun wage? in 2008/2009, i was sweating my GUTS out for the princely sum of 6.25 before deductions.

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Jul 16, 2026
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CEO approval
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Pros

Great place to work. Great support.

Cons

No cons that I can think of

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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