I loved what I did but corporate made things difficult - Sales Associate/Cashier/Donations Clerk/Processor Goodwill Employee Review

2.0
Jul 2, 2019
Recommend
CEO approval
Business Outlook

Pros

I really loved a lot of my customers and co-workers, I got to do lots of different things, pricing shoes and purses, seeing all the different things that got donated. I loved my job, except...

Cons

Goodwill Corporate has no idea which end is up. They flooded my store with new goods (hundreds or even thousands of pieces to count in every day) to the point that there's hardly any room for donated things. You're not allowed to hold anything ever (this is what I got fired for after TWO YEARS during which I covered tons of extra shifts for people. My store manager didn't want to fire me but Corporate forced her to. People have gotten fired for buying things on their days off when the items hadn't been on the sales floor for 3 hours. Very, very stressful and for minimum wage. What made this all so difficult is that left alone to do my job, I really enjoyed it, but Corporate has to screw everything up. They treat the managers like crap, and bawl them out for things like being $20 below the daily sales goal.

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5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the pay

Cons

Nothing bad to say about it

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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