We pretend that we're helping others but we're about the $$$$. PT job, no future - Assistant Store Manager Goodwill Employee Review

2.0
Sep 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Interesting customers, co-workers from other countries, weird to gross donations, casual dress. Find great items, help others who need clothing items. I cried when I was laid off. I had an employee who barely spoke and I got her interacting and laughing at work. Made a few great friends and trained with a fab store manager. Former employees still come up and hug me!

Cons

Dirty, strange shifts, sketchy employees/managers, theft, constant staff changes, work place hazards, quality verses quantity. Lame trainee programs that really do not help employees. Placement of some mentally challenged employees can be difficult with public interaction. Argumentative customers, threats of violence from staff and customers. Many stores financially in the red.

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5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the pay

Cons

Nothing bad to say about it

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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