Goodwill Does More to Create Malice than Extend a Helpful Hand - Production Assistant Goodwill Employee Review

1.0
Nov 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Maybe the sense that you are giving back to the community.

Cons

But Goodwill politics and practices internally are dysfunctional at-best. In fact, Goodwill Industries was just publicly listed by the Human Rights Commission (HRC) as one of America's top 50 worst charities. This should tell anyone out there about its workplace culture and climate--fake, deceptive, aggressive and callous management empowered to mistreat employees, and just a plain ol' stressful, dirty job with wages just slightly above minimum wage for everyone except the management.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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