It's a job meant for the able bodied and strong willed. - Cashier Goodwill Employee Review

3.0
Sep 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The good thing about working at goodwill is the steady pay. I also worked with some friends I'd gone to high school with which was enjoyable. Typically, with two weeks notice, you will get whatever requested time off you need. So long as the dates you ask for are not too much or too often.

Cons

The managers at my location seemed to be on a power trip. Very often a manager would come up to you and ask you to preform one task, then a few minutes later ask for something else to be done. Normally that'd be no big deal, but later on that day you'd get scolded for an incomplete task regardless as to whether you pointed out that you weren't finished with your original assigned task before being moved elsewhere. I had a stalker follow me around my store that my managers did very little about. It wasn't until he left me a love letter that anything was taken seriously. Like any retail store customers can be quite a handful. I once had a video game thrown at me because our return policy didn't allow for them to be returned. I also knew of another girl who had the same thing happen to her only she got shoes thrown at her head.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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