Part-time job - Sales Associate/Cashier Goodwill Employee Review

4.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

I started as a cashier but thankfully was able to move around within the store. I find myself putting the donations on the shelves, re-hanging clothing, or working at the door taking the donations. I like this type of work because then i wont get bored just standing at the register.

Cons

During my interview, I was told that one of their polices was that they could not sell any item without a tag. I questioned the statement about this policy but got no good answer back. After the first month of working, i noticed that at least once a week i would have to call a manager to address this problem with customers. Causing the line to backup and people to complain. I have only worked this job part time but I don't think i could work it full-time. Though, sometimes management would make an exception with what they sell and make the cashier look like the one in the wrong. I don't believe its intentional but it would be nice for them to make a more formal rule of when they can sell items without tags.

Explore other reviews about Goodwill

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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