Do not work here - Sales Associate/Keyholder Goodwill Employee Review

2.0
Nov 20, 2023
Recommend
CEO approval
Business Outlook

Pros

My particular store is full of amazing people, and the working environment is quite close. They also have programs that allow you to help people with things like free medical equipment, clothing, and job and resume help for those in need.

Cons

This company is much less disability friendly than it touts itself to be. Much of our staff including me is disabled in one way or another and I frequently see staff pushed knowingly beyond their limits by management. Disability accommodations are often difficult to obtain. I was recently asked to remove an accommodation that a coworker had the necessary paperwork for, because the paperwork had not yet been approved by HR. Our goals raise quite frequently but the pay raises very rarely and for associates, is lower than the pay of any fast food restaurant near me at $11. As a result, we have a low retention rate and are constantly understaffed. I just don’t believe the pay for this job is proportional to the extremely high expectations.

Explore other reviews about Goodwill

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the pay

Cons

Nothing bad to say about it

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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