"Advancing the well-being of persons with barriers to independence...or that's what we used to do" - Anonymous employee Goodwill Employee Review

3.0
Oct 16, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is definitely room for advancement. This company likes to promote from within, even if the applicant is underqualified. Awesome Paid Time Off system - 12 days in your first year, 28 by the 8th year. Decent pay for retail but falling behind due to over spending on expansion which leads to unrealistic budget expectations and frozen wages.

Cons

The "mission" is becoming less visible and less of a focus for the company. Most stores don't have clients working in them anymore, which was formerly the best part of the job - working next to clients with special needs. There have been no bonuses or raises this year due to "not meeting key performance indicators" which translates to "we miscalculated how much our renovations would cost in our upper management offices and now the hourly employees will have to sacrifice some wages until we're back in the black".

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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