minimal instruction with biased support - Customer Service Manager (CSM) Goodwill Employee Review

Mission is impactful, exposure to more training and skills, team environment, great way to gain experience

Low pay compared to competitors within job market, outreach events after hours and on weekends, framework for growth not clearly established

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers