Family enviornment - Store Manager Goodwill Employee Review

4.0
Dec 16, 2015
Recommend
CEO approval
Business Outlook

Pros

I worked for goodwill for 2 years in a management role. As a non profit it is very gratifying work. I worked in a store setting and found the people and staff to be the best.

Cons

Continuously under-staffed, receiving donations, sorting, processing, pricing, the demands are very high. It was extremely difficult to stay ahead of potential problems and assigned goals due to the constant under-staffing and low budgets.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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